Return & Refund Policy

Workshops & Activity Bookings

• All workshop and activity bookings are non-refundable once confirmed.
• Rescheduling is allowed if requested at least 24 hours before your scheduled session.
• Missed sessions or late cancellations will be non-refundable and non-reschedulable.

Art Kits & Merchandise

• Returns are accepted within 7 days of receiving your order, provided items are:
• Unused
• In original packaging
• In good condition
• Opened or used kits, paints, or materials are non-returnable and non-refundable.

Damaged or Incorrect Orders

• If you receive a damaged or incorrect item, please contact us within 24 hours of delivery with clear photos.
• We will offer a replacement or refund, depending on the situation.

Refund Process

• Approved refunds will be processed to the original payment method within 5–10 business days.
• Delivery fees are non-refundable, unless the issue is on our end.

Return Shipping

• Customers are responsible for return shipping costs unless the item is defective or incorrect.
• We recommend using a trackable shipping option.

Contact Us

For concerns or requests, feel free to message us at:

+974 7479 0081 or @rush.painthouse